Terms and conditions

TERMS AND CONDITIONS
SMUDRA
Sinusitis, Migraine & Untreated Disease Research Association
Website: www.smudra.in | Email: info@smudra.in | Mobile: +91 7976808977
Address: 348/4 Jamunapuri, Jaipur, Rajasthan – 302039, India
Effective Date: 07 September 2026 | Last Updated: 07 September 2026

1. Introduction and Acceptance
   Welcome to the website and services of Sinusitis, Migraine & Untreated Disease Research Association
   (hereinafter referred to as “SMUDRA”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your
   access to and use of the website www.smudra.in, any related mobile applications, clinics, research programs,
   educational content, appointment booking systems, and all services offered by SMUDRA (collectively, the
   “Services”).
   By accessing or using our Services, booking appointments, participating in any research or treatment programs, or
   interacting with our content, you (“User”, “you”, or “your”) acknowledge that you have read, understood, and agree to
   be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue use
   of our Services.
2. About SMUDRA
   SMUDRA is a national patient advocacy and research association dedicated to advancing the understanding,
   awareness, education, and holistic management of sinusitis, migraine, and related untreated diseases. SMUDRA
   also operates specialized Ayurvedic and integrative clinics offering diagnostic, therapeutic, and wellness services.
   Our mission is to support individuals and families affected by these conditions through research, education,
   advocacy, and evidence-informed care.
3. Eligibility and Account Responsibility
   You must be at least 18 years of age to use our Services or book appointments independently. Minors may access
   Services only under the supervision and with the consent of a parent or legal guardian. You are responsible for
   maintaining the confidentiality of any login credentials and for all activities that occur under your account. You agree
   to provide accurate, current, and complete information when registering, booking appointments, or communicating
   with us.
4. Important Medical Disclaimer
   SMUDRA is not a substitute for professional medical advice, diagnosis, or treatment. The information,
   articles, educational materials, treatment descriptions, and other content provided on our website or through our
   Services are for general informational and educational purposes only. They do not constitute medical advice and
   should not be relied upon as such.
   Always seek the advice of a qualified physician or other qualified healthcare provider with any questions you may
   have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of
   something you have read on our website or received through our Services. In case of a medical emergency, contact
   your local emergency services or nearest hospital immediately.
   Ayurvedic and integrative therapies offered by SMUDRA are complementary approaches. Individual results may
   vary. Outcomes depend on multiple factors including the nature of the condition, adherence to recommended
   protocols, lifestyle, and individual constitution. No guarantee of cure, specific outcome, or complete resolution of
   symptoms is made or implied.
5. Services, Appointments and Treatments
   SMUDRA offers consultation, diagnostic services, Ayurvedic and integrative treatment programs for sinusitis,
   migraine, allergic rhinitis, and related conditions, as well as research participation opportunities, educational
   resources, and patient support initiatives.
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   Appointment bookings are subject to availability and confirmation. SMUDRA reserves the right to reschedule or
   cancel appointments due to unforeseen circumstances, including clinician unavailability or operational requirements.
   You agree to provide accurate medical history and relevant information during consultations. Failure to disclose
   material health information may affect the safety and effectiveness of any recommended care.
   Treatment protocols are individualized. You are expected to follow the prescribed regimen, attend follow-up visits as
   advised, and inform the treating practitioner of any adverse reactions or changes in condition promptly.
6. Research, Education and Advocacy
   As a research association, SMUDRA may invite users to participate in observational studies, surveys, clinical
   research, or educational programs. Participation is voluntary. Informed consent will be obtained where required.
   Data collected for research purposes will be handled in accordance with applicable laws and our Privacy Policy.
   Anonymized or aggregated data may be used for scientific publication, advocacy, and improving public awareness.
7. Intellectual Property Rights
   All content on the website and related platforms—including text, graphics, logos, images, videos, treatment
   methodologies, research materials, software, and the overall design—is the exclusive property of SMUDRA or its
   licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws. The
   name “SMUDRA”, associated logos, and the mark “Sinusitis Migraine and Untreated Diseases Research
   Association®” are protected marks.
   You may view and download materials for personal, non-commercial use only. You may not reproduce, distribute,
   modify, create derivative works, publicly display, or commercially exploit any content without prior written permission
   from SMUDRA.
8. User Conduct and Prohibited Activities
   You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Upload, post, or transmit any content that is defamatory, obscene, harassing, or otherwise objectionable.
• Attempt to gain unauthorized access to any portion of the Services, other accounts, or computer systems.
• Interfere with or disrupt the integrity or performance of the Services or related systems.
• Collect or harvest any personally identifiable information from the Services without authorization.
• Use automated systems (bots, scrapers) to access the Services without express written permission.

9. Payments, Fees and Refunds
   Fees for consultations, treatments, packages, and other paid services will be clearly communicated prior to booking
   or commencement of service. Payment is due as per the terms specified at the time of booking or as stated on
   invoices. SMUDRA accepts payment through the methods displayed on the website or at the clinic.
   Refund and cancellation policies will be communicated at the time of booking. Generally, cancellations made with
   reasonable advance notice may be eligible for rescheduling or partial refund at SMUDRA’s discretion. No-shows or
   late cancellations may result in forfeiture of fees. Package or course fees are typically non-refundable once
   treatment has commenced, except as required by applicable law.
10. Privacy and Data Protection
    Your privacy is important to us. Collection, use, storage, and disclosure of personal and health-related information
    are governed by our Privacy Policy and applicable Indian data protection laws, including the Digital Personal Data
    Protection Act, 2023 (as amended). By using our Services, you consent to such processing. Health information
    shared during consultations is treated with confidentiality consistent with professional and legal obligations.
11. Limitation of Liability and Disclaimer of Warranties
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    To the fullest extent permitted by applicable law, SMUDRA, its trustees, officers, employees, consultants, agents,
    and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but
    not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of (or
    inability to use) the Services, any treatment or advice provided, or any content on the website.
    The Services and all content are provided on an “as is” and “as available” basis without warranties of any kind,
    either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose,
    or non-infringement. SMUDRA does not warrant that the Services will be uninterrupted, error-free, or free of viruses
    or other harmful components.
    Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any
    other liability that cannot be excluded or limited under applicable Indian law.
12. Indemnification
    You agree to indemnify, defend, and hold harmless SMUDRA and its officers, trustees, employees, agents, and
    affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees)
    arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or
    your violation of any rights of another party.
13. Third-Party Links and Services
    Our website may contain links to third-party websites or services that are not owned or controlled by SMUDRA. We
    have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party
    sites. You access such sites at your own risk. Inclusion of any link does not imply endorsement by SMUDRA.
14. Modifications to Terms and Services
    SMUDRA reserves the right to modify these Terms at any time. Changes will be effective upon posting on the
    website with an updated “Last Updated” date. Your continued use of the Services after any such changes
    constitutes your acceptance of the new Terms. We may also modify, suspend, or discontinue any part of the
    Services at any time without prior notice.
15. Termination
    SMUDRA may, at its sole discretion, suspend or terminate your access to the Services, without prior notice or
    liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will
    immediately cease. Provisions that by their nature should survive termination (including intellectual property,
    limitation of liability, and indemnification) shall survive.
16. Governing Law and Dispute Resolution
    These Terms shall be governed by and construed in accordance with the laws of India. Subject to the dispute
    resolution clause below, courts in Jaipur, Rajasthan shall have exclusive jurisdiction over any disputes arising out of
    or relating to these Terms or the Services.
    In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first
    attempt to resolve the matter amicably through good-faith negotiations. If unresolved within 30 days, the dispute
    may be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The seat
    of arbitration shall be Jaipur, Rajasthan. The language of arbitration shall be English. The decision of the
    arbitrator(s) shall be final and binding.
17. Force Majeure
    SMUDRA shall not be liable for any failure or delay in performing its obligations under these Terms if such failure or
    delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural
    disasters, pandemic, epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods,
    accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
18. Severability and Entire Agreement
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    If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction,
    such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification
    is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
    These Terms, together with our Privacy Policy and any other legal notices or agreements published by SMUDRA,
    constitute the entire agreement between you and SMUDRA concerning the Services and supersede all prior or
    contemporaneous communications and proposals.
19. Contact Information
    If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
    Sinusitis, Migraine & Untreated Disease Research Association (SMUDRA)
    Address: 348/4 Jamunapuri, Jaipur, Rajasthan – 302039, India
    Email: info@smudra.in
    Mobile / WhatsApp: +91 7976808977
    Website: www.smudra.in
    By using our website, booking appointments, or availing any Services, you acknowledge that you have read, understood,
    and agree to be bound by these Terms and Conditions.
    © 2026 Sinusitis, Migraine & Untreated Disease Research Association (SMUDRA). All Rights Reserved